Port 01 · 3CX
Business phones
A cloud-hosted 3CX system your team can answer from anywhere — desk phone, laptop or mobile. Keep your numbers, keep your handsets, cut the bill.
Certified 3CX Silver Partner
Silver is a tier 3CX awards on completed certification and deployment volume. In practice it means the people configuring your system have been examined on it, and that we can escalate straight to 3CX rather than joining the general support queue.
Port 01 · 3CX
Everything a phone system should have already come with
3CX licenses by simultaneous calls, not per person, so adding staff doesn’t add cost. Host it in the cloud or on a mini PC in your closet — either way we run it.
- Web client and mobile apps for remote work
- Video meetings, no add-on and no app to install
- Live chat on your website, answered in the same inbox
- WhatsApp and business SMS routed to a queue
- CRM and Microsoft 365 integration
- Keep your numbers, your handsets and your carrier
- Call recording, queues and a live wallboard
- SIP attack detection and an auto-updated block list
- Encrypted calls and automatic SSL renewal
- Hosted, on-premise, Hyper-V, VMware or KVM
80%
Off a typical phone bill
250
Seats per video meeting, included
350k+
Businesses running 3CX worldwide
1
Number to call when it breaks
Apps & features
Everything’s included. Nothing’s an add-on.
3CX licenses by simultaneous calls rather than per person, so every feature below is available to every extension at no extra cost.
Answer, transfer and park calls from a browser tab. No software to install on a machine you don’t control.
Your extension in your pocket. Calls go out from the business number, not a personal mobile.
Up to 250 participants, browser-based, no download for the person you invited. Included, not a separate subscription.
A chat widget on your site that lands in the same queue as the phones, so nobody has a second inbox to forget about.
Route both into the same queue. Texts to your main number stop disappearing into one person’s phone.
Round-robin, longest-idle, or everyone at once. Set hours so after-hours calls go where they should.
Digital receptionist with the menus you actually want, recorded in a voice you chose.
On demand or always-on, per extension or per queue, stored where you can reach it.
A live view of who’s on a call, who’s waiting and how long, on a screen on the wall if you want one.
Caller ID matched against your records, click-to-dial out of the CRM, call logged against the contact automatically.
Users sync from your directory, presence follows your Teams status, contacts come across.
SIP attack detection, an auto-updated global block list, encrypted calls and SSL certificates that renew themselves.
New in 3CX
Find out how a call went without listening to it
3CX now transcribes calls and scores their tone, so a manager can see which conversations went badly without sitting through recordings. Useful if you have a queue and no time to audit it.
See which calls went wrong
Tone is scored per call, per agent and per queue, so a bad week shows up as a trend rather than a complaint.
Read the call, don’t replay it
Each call gets an automatic summary. Picking up someone else’s customer stops meaning twenty minutes of audio.
Your choice of engine
Google, OpenAI, or 3CX’s own on-box engine. If your data can’t leave the building, use the last one.
If you run a queue
Contact centre, without the contact centre invoice
Everything below ships inside 3CX. There is no separate product to buy and no per-agent seat to add when someone joins.
- Round robin, longest idle or skills-based routing
- Callback instead of holding, so nobody waits on hold
- Listen in, whisper to your agent, or join the call
- Wallboard on a screen showing queue depth and wait times
- Voice, live chat, WhatsApp, Facebook and SMS in one queue
- SLA and abandon-rate reporting per agent and per queue
- Hot desking, so shifts share a handset without sharing an extension
- Call Flow Designer for menus, surveys and callback logic
You’re buying our work, but you’re also buying somebody else’s platform — so it’s fair to ask who they are. 3CX has been building phone systems since 2005 and sells only through partners like us.
Things 3CX shipped before anyone else
Which one you need
You’re licensed on calls, not people
This is the part that catches people out, and it’s usually good news. 3CX counts how many calls happen at once, not how many staff you have. A twelve-person office rarely has more than four calls running, so you pay for four. Hiring someone doesn’t change the bill.
| Small business | Professional | Enterprise | |
|---|---|---|---|
| Best for | Under 10 people, set it and leave it | Most offices we install | Multi-site, or a real call centre |
| Core phone system | Included | Included | Included |
| Video meetings & live chat | Included | Included | Included |
| WhatsApp integration | Included | Included | Included |
| Your own SIP trunk & numbers | — | Yes | Yes |
| Call queues & multi-level menus | — | Yes | Yes |
| Call and chat reporting | — | Yes | Yes |
| CRM integration | — | Yes | Yes |
| Skills-based routing | — | — | Yes |
| Failover to a standby system | — | — | Yes |
| Your logo on the desk phones | — | — | Yes |
Moving up a tier later is a price difference, not a penalty or a rebuild — we do it from the console while your system keeps running. Tell us your headcount and your busiest hour and we’ll size it for you rather than guessing high.
Where it runs
Your closet or ours
Keep your existing SIP trunks and carrier, or we’ll quote you new ones. Supported handsets from Yealink, Fanvil, Snom and Grandstream provision themselves.
Try it before you talk to us
One month, full system, no card
3CX runs a free one-month trial of the complete system. Set it up yourself, or tell us and we’ll stand it up on your own numbers so you’re testing something real.
Next step
Tell us what’s not working
Send over your current phone bill or a floor plan and we’ll come back with a fixed quote. No discovery call required.
[email protected] · Mon–Fri, 8am–6pm PT